EUDR Exception Resolution
Keep your EUDR platform.
Send us what it couldn’t resolve.
RegMend investigates and remediates unresolved supplier, geolocation and evidence exceptions from your existing EUDR workflow — with source preservation, revalidation and a complete audit trail.
No migration. No platform replacement. See a sample case →
Your EUDR platform found the problem. RegMend helps close it.
Your platform, ERP or supplier portal already processes the normal cases. The expensive part begins when records fail validation, suppliers do not respond, or evidence conflicts — and someone has to chase it down by hand.
- • Invalid or malformed geolocation / polygons
- • Missing supplier or producer information
- • Supplier evidence gaps and document mismatches
- • Failed validation and broken traceability links
- • Manual-review exceptions requiring a judgment call
Keep normal cases in your existing system. Escalate only the difficult exceptions to RegMend.
A typical rescue
RegMend is built for that remaining 150 — not for replacing the 850 your platform already handles well.
How it works
01
Export unresolved cases
Send the records your existing EUDR platform, ERP or spreadsheets could not fully process — supplier gaps, geometry errors, missing evidence, broken traceability links.
02
RegMend triages the exceptions
Every case is classified against a fixed taxonomy — geolocation, data, traceability, evidence, supplier, DDS/system, escalation — and assigned severity and priority.
03
Cases are worked toward resolution
An operator investigates root cause, requests specific follow-up from suppliers where needed, and proposes a corrected, evidence-backed resolution.
04
Corrected outputs and resolution history are returned
You receive the resolution pack: original data, corrected data, evidence references, verification result and remaining risk — ready to feed back into your own system.
Supported red cases
View full taxonomy →Geolocation
- • Invalid coordinates
- • Malformed GeoJSON
- • Open or overlapping polygons
Supplier/Data
- • Missing supplier/producer fields
- • Conflicting field values
- • Duplicate records
Traceability
- • Lot-to-plot linkage missing
- • Incomplete origin chain
Evidence
- • Required evidence missing
- • Conflicting documents
Supplier Follow-up
- • Non-responsive suppliers
- • Contradictory responses
DDS/System
- • DDS reference mismatch
- • Submission validation failure
Escalation
- • Legal interpretation required
- • Data cannot be substantiated
You don’t need to replace your EUDR platform
Whether you run osapiens, Prewave, Coolset, IntegrityNext, SAP, another ERP, or spreadsheets — RegMend works alongside it. Your platform detects, validates and manages. RegMend takes the exception it couldn’t close, investigates, remediates, revalidates, and documents it.
The resolution pack
Every closed batch comes back with a complete, auditable record — not just an updated status.
- • Issue, root cause and action taken per case
- • Original value alongside the corrected value — nothing is silently overwritten
- • Evidence references and verification result
- • Final status and any remaining risk
Security
Controlled access
Role-based access for internal staff and per-organization client accounts.
Tenant isolation
Every record is scoped to its organization and enforced at the database layer.
Full audit history
Every status change, assignment and correction is recorded immutably.
Secure document handling
Files are stored in private, access-controlled storage — never public.
Ready to close your unresolved cases?
Send us the exceptions your workflow couldn’t close, or start with a scoped, priced pilot.